There has been a lot of talk about the end or decline of the destination sites. Mainly about the big portals as well as brands sites – the decline in daily visitors happens at the same time as visitors to social media sites are steadily increasing. Here is a blogpost that nicely visualizes this effect for a few famous brands and social media sites.
Coca-Cola and Unilever now announced that they’ll start shifting their online campaign activities from dedicated microsites to sites, profiles or channels on social media sites. Makes sense, considering the users are already there and they can tap into a ready community:
The FMCG giants are moving away from sites created on a campaign-by-campaign basis in favour of investment in existing communities.
Coca-Cola: “We would like to place our activities and brands where people are, rather than dragging them to our platform,”
Unilever: “You’ll see fewer brands creating a site for one campaign and then throwing it away. Certainly we won’t do that at Unilever any more. It’s natural online to go to the place where people are already consuming media,” she added. “It’s less effort to ask people to leave an environment they’re already in.”
They won’t do that for all campaigns, and certainly not immediately, but given the current change in the media landscape it does make a whole lot of sense for some brands to move closer to where their customer are.
Every year around this time one can find many predictions about the new year in terms of tech & social media trends. So in order to get an overview myself, I have started this post with a collection and summary of the various predictions I could find:
Pete Blackshaw wrote in an Ad Age column that social media marketers will need to embrace three critical words in 2010: Serve, Shrink and Simplify. Since you need to log on to Ad Age, you can read some excerpts on Pete’s blog. The main idea: service is the new marketing, our screens are shrinking, make things easer/reduce complexity for your customers.
The groundswell team lists 6 predictions, but you get an excerpt. Nevertheless, you can read the topline predictions on the groundswell blog. Overarching theme is, according to the blog, that social technology will be a mainstram part of what marketers do.
eMarketer lists 12 predictions for 2010. The insights include „future monetization models, the effect of transparency on advertising, social and search, mobile, social commerce, public relations, social advertising, Twitter, video and mom/pop internet usage“.
Read/WriteWeb has two different kinds of lists: General predictions and social media predictions. The general predictions consists of the views of 9 contributors from rww and cover a wide variety of topics concerning social media, mobile, cloud computing, Google/Twitter/Facebook/bing, etc. The social media predictions list 10 ways social media will change in 2010, i.e. how it will become part of everyday life, being increasingly used on mobile devices, ROI will become more important (and will be measured), etc.
The NY Times „bits“ blog writes about 2010 being the year of the tablet PC. Quite a few companies seem to be on the verge of presenting their versions, but everyone is, of course eager for Apple to release theirs!
Mashable has a post about 2010 being the year of the data. Data that should and will be used by every profession – journalism, marketing, SEO, Advertising, PR, etc. User data (static and behavioural data, I suppose) is becoming ever more important. Somehow I don’t think this is a trend just for 2010. It has been going on in 2009 already and will stay with us forever…
Pete Cashmore of Mashable wrote a special for CNN Tech about the 10 web trends to watch in 2010. the keywords are: Realtime, location, augmented reality, content curation, cloud computing, internet TV and Movies, convergence conundrum, social gaming, mobile payments, fame abundance and privacy scarcity.
As I find more predictions, I will add them (let me know if you know of any).
Is crowdsourcing really the way of the future? Will your target audience do your work for you and create advertising and products at minimal cost?
Unilever seems to think so. First, they fired Lowe and now they call out for Users to create the next TV spot for their peperami brand. They’re offering $10.000 in a competition to create ideas for the next TV and Print campaign. Their benchmark seem to be the Doritos and Pringles campaigns, where the winning ideas cost about $6 or $300 to produce. A rather ironic quote in these circumstances by Unilever about Lowe, their agency for 16 years:
„We are extremely thankful to Lowe for the brilliant work they achieved over the last two decades and are looking forward to seeing the ideas to take Lowe’s legacy forward into the next era of Animal.“
It’s a punch in the face of Lowe. And of course, that is worth a test. However, „Unilever said it has no plans to retain a full-time ad agency for the Peperami account in future.“ It’s one thing to test this kind of approach on singular occasions. Not sure, weather this is a good idea for the long run – when not piloted first.
In my humble opinion they’re not taking into account the laziness and complacency of the general public. It’s fun producing ads the first time around, maybe the second or third, too. At some point, novelty will wear off and it will become the „daily grind“ – yet with no guaranteed pay off.
Another example: Audi also engaged in some crowdsourcing, however it is not as directly tied to daily business. Instead, they’re asking for inspiration, they want users to help them design the car of the future.They’re approach is a little different:
Audi is posting videos of their design process, information about the contest as it progresses, and soliciting questions and feedback to find out what the fans would like to see in a car of the future. It wants its 300,000 fans to know that as a company, Audi listens to its customers and wants to engage in a conversation about the future.
Is this any better? They don’t seem to offer any remuneration or prizes, so they’re also not raising any materialistic hopes. Who ever joins the conversation does so out of passion or joy, not because he or she hopes to win anything.
There has been an extensive debate about these kinds of crowdsourcing projects, especially about the speculative work involved. People participating in these kind of crowdsourcing contests, activities etc. don’t know whether they’ll get paid or if it will stay „a hobby“. There is a chance of winning a lot of money, but the odds gets smaller, the more people participate. At the same time, brands face a much higher potential of actually receiving something worth airing, the more people participate. It doesn’t sound like a win-win situation to me.
Crowdsourcing projects should be organised in a way that is rewarding for both sides. For marketers in my view this means: organise contests, that are mainly fun for the audience. And if want to receive something in return, make sure you don’t look greedy.
(Also, if your interested in some more crowdsourcing casestudies (and you can read German), see this list here.)
„Social Media isn’t a fad, it is a fundamental shift in the way we communicate.“ is one of the main quotes from this clip, which nicely lists a few impressive facts about what’s happening in the social media space.
There were endless discussions in Germany about the successful social media tactics employed during the presidential election campaign in the US. Of course these discussions also included thoughts and recommendations about how politics in Germany should make use of social media during this years election period.
I agree to the general thought, however I was mildly surprised by the blunt and uninspiring German copy of a well known video from the US. Whoever made this copy, did not even try to add their own thoughts. The only difference: this time they’re German Celebrities. The rest is the same. Here it is:
Does that look familiar? It is just like this one, isn’t it?
If this is the way forward during this year’s election, we will probably see a lot more stupid copies of the stuff in the US. I’ll keep you posted.
Wo ich sonst so bin...