Blue Note records starts digital services

This seems so obvious, yet it took some time to realize it. According to this Reuters article, Blue Note records (one of the most famous brands for Jazz Music) has dived into offering a digital experience:

The label is in the process of revamping the site to become a social network and digital music store for fans of jazz and blues — the staples of the Blue Note catalog — rather than a simple promotional Web site for its artists.

They are targetting the age group of the 35 to 55 year olds. It’s not the typical target group for downloading music and/or getting heavily involved in social networks, you might think.

But it is indeed a target group

  • with more money available than the teens (and apparently more willing to spend it on music, too)
  • looking for specialised music – think about the long tail effects of digital music!

There seems to be a trend, as Blue Note is not the first:

Blue Note’s pending Web site is just the latest. Universal Music Group opened a digital jazz and classical music service in the United Kingdom in January, and last December a social networking site aimed at the 35-and-up crowd called Urban Boomer (UBTunes) went live.

Popular Web 2.0 Tools for B2B Marketers?

This is a headline I read at marketinvox.com. And this is the info you get there:

B2B marketers have adopted blogs and RSS more than other Web 2.0 tools such as wikis, according to the report; moreover, smaller marketers – the Davids among the Goliaths – are at the forefront: Some three-quarters of surveyed marketers that have deployed Web 2.0 tools are in companies of 10,000 or fewer people.

Some other findings from „The B2B Web 2.0 Tools Report“:

  • Nearly two-thirds (64 percent) of respondents use blogs, 58 percent use RSS feeds, followed by podcasts (54 percent), videocasts (43 percent), social networks and communities (42 percent) and wikis (19 percent).
  • The most frequently noted blogging services were WordPress (35 percent) and Blogger (30 percent), followed by TypePad (19 percent).
  • Users‘ favorite RSS readers are those offered by Mozilla Firefox (23 percent), MyYahoo (20 percent) and Bloglines (17 percent).

Fascinating news. So I went to the website of the tools report. On this site you get the results, and you can also participiate in the survey:

Tools are ranked according to the number of mentions by qualified B2B marketers. The number of ‘Votes’ is tallied in the second last column of the table.

If you sum up the votes, you can see that there are only 61 votes sofar. In my opinion this is hardly a solid number for issuing such a press release! Don’t get me wrong: the findings will be interesting, once there is a substantial number of participants. But don’t start with such a bold headline on such a small number of findings!

Regarding the statement „qualified B2B marketers“: the survey can be filled in by anyone. There are qualification questions, but you can fill in anything you want. I am sure there will be quite a few people filling in this survey in any random way, only because they are interested in receiving a full copy of the results.

Let’s wait and see what the results will be in a few weeks.

„Users“ as a target group are dead. Everyone „uses“ the web.

Max Kalehoff writes about „the death of the user„. The user as such is „dead“ because all people are users now. In the US it’s 80%, and even in Germany, where I am from, the majority of 62% of the population are „users“.

Let’s just call people what they are: people. The problem is that inaccurate buzzwords and overused vernacular, like users, distance us from our true intentions and interactions with customers and each other. Not just in technology, but in marketing, media, advertising and the Web — everywhere, really.

Interesting thought. If you start thinking not about users, but people who use your site, your web application, your whatever tool/marketing gadget, you’re instantly led to think about uses and different usage of things. That should help you thinking more in favour of different target groups and their needs.

One benefit that came from focusing on the person and not the user has been being able to easily see that people have different desired uses and reuses for the data, information, media, etc.

(Joe Jaffe, btw, has been saying that for a while in his podcasts.)

Do you remember? Gold rush in 1995

Sean pointed me to an old article that takes us down memory lane. It’s about the gold rush feeling some 12 years ago. The hopes and expectations were as high as today, but the numbers behind „the web“ were much smaller. Here is a couple of quotes, plus my own thoughts of what has changed in the last 12 years.

It’s that huge body of potential consumers that has businesses scrambling to get onto the Web, to which 6.64 million computers are already hooked up. There are more than 100,000 Web sites already […] The popular Yahoo guide to the Web lists more than 23,540 companies. […] Nielsen Media Research (famed for its TV-market analysis) found that 24 million people in the United States and Canada have used the Internet in the past three months–more than 18 million of whom used the Web.

Interesting by the way, the differentiation between the web and the internet. I guess most digital immigrants of today wouldn’t know that there ever was a difference. And I also think that in another 10 years time, people won’t know what we mean by „surfing the internet“ or „being online“. Simply because the net will be omnipresent. Every electronical device and every house, car, fridge, will be connected to the net. People will be online all the time, without thinking or doing anything about it.

To many, this is the dawn of a radical new commercial era in which a single medium combines elements that used to be conveyed separately: text, voice, video, graphics. Countless firms will be transformed in the process, including publishing, banking, retailing and deliverers of health care, insurance and legal services. […] Is there a market for this commercial zeal? Answer: There is a fairly small one now and probably a large one to come in the next decade. But many things must happen technologically and creatively to draw more paying customers.

While the boom up until 2001 was filled with hope in an era of still too few users and static websites, the last couple of years have changed that. This is, of course, what people refer to as web 2.0. It caused a shift, both technologically, and in the way users can interact with websites (i.e. companies). And there is around 1 billion people online by now – in many developed countries, the rate is between 40-70% of the population.

most information on the Internet is already free, as is much software. Experienced Internauts, not used to paying for things they download, may be reluctant to pay as they go. Second, as spectacular as the Web technology is, it still has a considerable way to go to become attractive to the great numbers of consumers who are used to the amenities of mall and catalog culture.

Things like Flash, AJAX, etc. have greatly improved the usability of many sites. Some sites have implemented payed content business models which actually work, based on exclusive content or functionalities. But quite a few sites that tried to offer more or less regular content for paying subcribers did not succeed an opened up their archives again. This will not change. Unfiltered, regular content will become somewhat of a commodity. Only sites offering added value through filtering, remixing, sorting or commenting existing content will make a difference. If, and only if, users can tailor these services to their needs. Relevance of content will be increasingly important during the ongoing flood and fragmentation of information.

The new requirements for advertising and marketing in this new era were already cristal clear in 1995:

Understand the medium. Conducting business on the Web, a phenomenon with no parallel in communications history, will demand new strategies in advertising and marketing. Unlike broadcasting and print, which are one-to-many entities with a passive audience, the Internet is a many-to-many medium in which everyone with a computer and modem is a potential publisher. Web surfers, for example, tend to be self-directed. They typically have little patience for „brochureware,“ advertisements that are thrown up like so many billboards.
The Web gives commerce a unique opportunity to communicate directly with employees and customers around the world. „The Web can be a powerful tool for fostering connections, building associations, delivering information and creating online communities,“ says John December, co-author of The World Wide Web Unleashed. […] The Web, says Hamilton [Federal Express], is „one of the best customer relationship tools ever.“

I wonder, why it has taken the industry so long to start offering the right kind of marketing tools? In a way, there still is a lot of companies out there that don’t respect what has been written 12 years ago!

I am very curious to see what the world will look like in another 12 years. I will be close to 50 years old, probably with kids – digital natives – and hopefully still maintain this blog. Just to make sure that I will pull this old post out again, I will send myself a reminder via email for in 12 years time, using futureme.org.

Curiosity as the new career skill

The title gives it away, I know. But I do agree with Steve Rubel. Curiosity is a very important career skill these days. At least in our industry, where things are changing so fast, that typical approaches of a few years ago might no longer work – or at least not be the best approaches out there.

You don’t have to try everything or follow every single new Web2.0 gadget, website, or whatever. But you need an inherent interest in the movements happening out there.