Social media sites and the impact on email marketing

At DMNews, there is a column about the impact of social media on email marketing, which is quite interesting:

Today’s younger generation is the single best predictor of future behaviors. And right now they are leveraging multiple social Web sites: MySpace and Facebook to chat with friends, Evite to send party invitations and LinkedIn to stay front and center for new business relationships. E-mail for these users has become a tool used strictly for the purpose of collecting business information — special offers, promotions and business information.

As we increase our usage of social networks, our use of e-mail will inevitably decline, reducing the success of e-mail marketing campaigns. Marketers need to take the time to understand what sites their users are comfortable in and then evaluate marketing opportunities in those spaces.

I don’t think it’s only that. (But it will be a large factor.) The other email killer is things like skype and other chat tools, mobile phone messaging, and RSS.

For any communication with your contacts, ther is a better way than email. Or at least there will be. With spam still filling most people’s inbox, they will undoubtedly move to other, uninterrupted channels and only open their email accounts to separate the „bacn“ from the spam.

So email marketing is not dead, as people will continue to use it. But in the next 5 years or so, we’ll probably see a shift in usage patterns, decreasing the target audiences attention to email. It is now, that we need to test the alternatives, so that we have working tactics in the future.

Try out producing widgets for facebook, offering RSS feeds (this should already be a no brainer!), sponsor chats and communities (or offer them yourself), and may be start advertising on the long tail of the web…

Lifestreams, intersections and the digital trail

Steve Rubel explained why and how he started his lifestream – i.e. one central site for gathering any part of his digital trail: any Tweets, blogposts, Facebook notes, del.icio.us links and flickr photos. There is a wide range of different streams, that sometimes intersect at certain touchpoints (like I have my flickr images and my tweets on this page), which need to be aggregated.

A good idea, you can set one up easily at tumblr (30 seconds it says!). Steve even started a „reply stream“ to capture all the replies and comments to anything he published.

This is a logical continuation to bundling and remixing everything on the web using RSS. In the same way I am bundling all my favourite news sources (blogs, pictures, weather, press, etc.) on one startpage (netvibes, by the way – very recommendable), I should bundle all my output on one page for everyone to easily find. Which of course takes us to the other (still unsovled) side of the lifestream: how can I distribute content to all of these platforms and track the user traffic without having to visit all these sites all the time?

Is „lifestreams“ something many people will take up anytime soon? I don’t think so. It’s still to geeky, to much hastle, and most people have too few lifestreams anyway. But in a few years time, when more people will have an increasing digital trail, this might become a habit. We’ll see.

I think I will set one up shortly, once I am through with another – much more time consuming (and completely offline) – project that will keep me busy in the next 4 weeks. I’ll let you more about this soon on this site.

Facebooks future targeting strategy

So who is surprised about this move, really? Wasn’t it obvious that at some point, Facebook will leverage their knowledge about their userbase? As it says in a Wall Street Journal article:

Social-networking Web site Facebook Inc. is quietly working on a new advertising system that would let marketers target users with ads based on the massive amounts of information people reveal on the site about themselves. Eventually, it hopes to refine the system to allow it to predict what products and services users might be interested in even before they have specifically mentioned an area.

Sofar, targeting was only possible in terms of age, gender and location. In the future, targeting variables can include anything that users enter, e.g. personal information, planned events, music preferences, and much more, especially if information from widgets is included…

This sounds much like the well-feared transparent consumer. But apparently, Facebook will at least not disclose any information to advertisers:

Facebook would use its technology to point the ads to the selected groups of people without exposing their personal information to the advertisers.

The only thing that strikes me is the fact, that the ads will be within the news feed area. Of course, that’s an area with lots of attention, but I doubt users will like that! But, according to that article, Facebook needs these iprovements, because people spend a lot of time on the site, but don’t click on the ads…

Bacn spreading like a mad virus

Sometimes things only need a name in order to spread around the globe like a mad virus on speed. This time, it’s bacn. Yes, like bacon, but only without the ‚O‘. And again yes: it’s derived from the same thought family as spam. If in doubt, visit the site that was put up specifically for this term.

The whole notion of bacn was coined during the podcamp in Pittsburgh, and is spreading since then.

For anyone not wanting to watch the above video: bacn is anything in your inbox that is not personal email, but it also isn’t unsolicited jung mail, aka spam.

It’s anything inbetween that you get as a notification but don’t need to read because once it notified you by simply sitting in your inbox, it’s done its job. No need to read the contents of the email. Examples are notifications from facebook, your own blog, flickr, or any other communities.

I like the way things need a name and all of a sudden the idea behind it can spread so much easier than before. It was the same with web 2.0. Everyone knew there was something out there that needed discussion, but noone could name it. Still noone can define exactly what web 2.0 is and what it isn’t. But at least everyone can talk about ‚it‘ now. And I guess that’s the same with bacn now. It won’t take long and we’ll find the first mainstream media headlines mentioning that word.

Facebook in numbers

Shel Isreal has asked Facebook about their numbers, since there seems to have been much speculation on the net:

  • Over 150,000 registrants daily. That’s 1 million a week since January.
  • 35 million users today. Of course that number will be off a million one week from today.
  • Half user are outside college. That number was zero in Sept. 2006.
  • 0ver 40 billion page views in May 2007
  • Average visitor stays 20 minutes
  • Most growth is among people over age 25.
  • 47,000 Facebook groups.
  • #1 photo sharing app on the web. 2.7 billion photos on site.
  • More than 2000 applications. The Top 10 are: Top Friends, Video, Graffiti, MyQuestions, iLike, FreeGifts, X Me, Superpoke!, Fortune Cookie & Horoscopes. The smallest of these has over 4.5 million users.

The figures were posted on the 14th of August, so with these growth rates, Facebook should have 36 to 37 million by now.

(via here)