Social media trends 2010

You know it’s getting closer to a years end, when people start forecasting trends for the following year. This time it’s really early. It’s only the beginning of November and the first selection of six trends is already online.

David Armano writes about these 6 trends:

  1. Social Media begins to look less social: as more people contribute ever more content on social networks, updates-fatigue sets in and people filter out other users for reduction of clutter. I agree, and I would like to add: social media will have less farmville and mafia wars…
  2. Corporations look to scale: companies leveraging social technology to better serve customers, e.g. Best Buys Twelpforce
  3. Social Business becomes social play: playful social (mobile) applications with a competitive component for users are used for (local) marketing.
  4. Your company will have a social media policy (and it might actually be enforced): the title says it all.
  5. Mobile becomes a social media lifeline: Due to the IT departments locking down  social sites, people will increasingly turn to their smartphones during (or instead of) coffee breaks.
  6. Sharing no longer means e-mail: Well, that is kind of obvious in times of facebook and twitter…

A List of Brands using Twitter

A really extensive list of brands utilizing twitter can be found at this location, called the twitter brand index. A lot more, than I thought, and a lot more US-focused (for obvious reasons) than I would have liked.

This at least solves the question: is twitter already relevant for marketing? It does not yet solve the question: is it effective for marketing? But that question will probably only be answered much later, once the user base of twitter has reached a critical mass.

Twitter: why complain about the failures of a free service?

Twitter has had quite a few technical problems lately. Some people take it the humorous way, some even programmed a website where you can check whether twitter is down or not. (reminds me of isitchristmas.com some people have way too much time…)

Twitter has become very popular. More than one million people are tweeting, some are updating their status many times a day. Many people have started using it as an instant messaging tool at the same time. Works fine, and you can even use it seamlessly on the go, on your mobile phone.

But since twitter started having their problems more frequently, people have started to complain. Of course it’s a bummer, if you can’t update your status (even though I can happily pass on quite a few of the statusses some people publish all the time). And it’s even worse if you’re depending on the IM feature of twitter. But heck, if you need a better IM tool, get skype, msn, icq or any of those!

So far, twitter does not take any money for their services, nor is there any advertising financing it. I really do wonder how they make their money? Is it just with the inbound SMS messages? Do they actually include a margin on top of what you need to pay for SMS anyway? I wouldn’t know, because I am sending my twitter SMS from Germany to the UK (where the only twitter number in Europe is available) and I wouldn’t know how much regular SMS would cost in contrast to the twitter SMS.

My question is: can/should you really complain so loudely about the failures of a free service? If their business model was already advertising financed, or if they would charge for their services, I could understand all those people complaining.

But this way, I think people should rather use and enjoy it, while it works, and if it doesn’t, be patient. In Germany, we have an expression saying: „einem geschenkten Gaul schaut man nicht ins Maul“. (Means, basically: if someone gives you a horse as a present, don’t bother checking for its health.)

PS: as I write this, twitter is down once again.

Pre-2008 trend season has started.

As every year around this time, all sorts of sites start to publish trends. Along the many lists that get published (and some of which I will subsequently link to), there is one selfproclaimed „Uber“-List, an aggregation of links of the main sites with trends. These trends do not only concern marketing and advertising, but also technology and internet trends.
It does sound a little like a link bait, but that’s fine for me as long as that lists gets updated frequently.