According to the study, which looked at 150,000 tweets, 11.1% of the brand-related tweets were information-providing while 18.1% were information-seeking. The latter of these two is especially useful to companies looking to understand what questions and concerns customers have about their products. However, the large majority of the tweets – 48.5% – were simply comments made in passing which mentioned the brand but whose primary focus was something else.
In only roughly 23% users were expressing sentiment (positive or negative) about brands.
So why is that? Why don’t people express so many negative opinions on twitter as compared to the rest of the web? ReadWriteWeb assumes that it is the easy and quick handling of twitter which results in many more positive or neutral, fact based chatter.
That does make sense to me. People will go through a lot of effort, writing long and nasty blog posts, when they’re fed up. But they won’t do the same for positive or even neutral remarks, unless the brand experience was rather extraordinary.
Martin, Sarah, Julian and Cornelia are cruising from on Ikea to the next all throughout Germany as part of an Ikea Midsommar Tour, in order to find the best Midsommar bargains in Germany.
The whole journey is being documented in many (partially live) video shows, blogs of each of the four and a Google map where you can check on their current position. Of course, the four travellers also have twitter profiles.
What I find puzzling is the fact that the blogs neither allow for comments, nor do they offer permalinks. Not really blog-like, if you ask me.
Quite well done is their strategy to reactivate people that were fans of a previous campaign they did almost a year ago: the main character of that campaign – Nils, who back then was „waiting for September“ – started his Twitterfeed again, in order to point users who did not unfollow in the meantime (like yours truly) to the campaign.
The only thing that concerns me: it reminds me somehow of the Fake Walmart Blogger in 2006. Mind you, they do not conceil the fact that this is a campaign for Ikea, so you can’t really compare it…
In Germany in 2006, we had Opel (of GM) giving 4 Opel cars to bloggers for 4 weeks. Now, 3 years later and in the US, where everything is bigger, longer, etc. Ford does something even bigger and longer:
In the ultimate foreign exchange program, our 100 agents are spending six months behind the wheel of their own Fiesta, sharing their experiences, and completing monthly missions to show you what experiencing the Ford Fiesta is all about, way in advance of the U.S. launch in 2010.
FiestaMovement.com pulls in all of our agents’ content across the web to let you follow the Movement in one convenient place. And each month will highlight different themed Missions, from Travel, Adventure, and Social Activism to Technology, Style & Design, and Entertainment.
Apparently, over 4.000 people applied for this. You can follow the agents on all the usual social media suspects: twitter, facebook, youtube, flickr and on blogs. Plus potentially a few more – it seems to be up to the individual agents, where they want to be present.
The main campaign site is an aggregator of all the agents‘ content. All photos, blog entries, youtube videos,tweets, etc. you can follow on this site, or alternatively via one common RSS feed. Unfortunately, you are not able to participate in any way on the campaign site. No comment option, no voting, etc. At least for now. Once they start the monthly missions (from May 3rd) this might change, we’ll see. However, it might well be their strategy to keep participation in those places, where the content is, where users are used to participate with content: within the social networks themselves.
According to this source here (in German), the project is the single most important piece of „marketing“ for that car. Sounds like there will be no TV, no print advertising, etc. Quite an interesting approach, definitely one I will follow and see how it develops.
I really like social media aggregation projects like this. They are amongst the most complex to implement, believe me, both in terms of technical integration, as well as working out responsibilities and processes within the agency and with the client. Especially when you’re dealing with time frames that last longer than the usual campaign, i.e. at least 6 months, as in this case (if you include recruitment and teaser phase, which we seem to be in right now).
Last, but not least, you need considerable staff 24/7 to maintain the community to filter not acceptable content (yes, for most projects, there will be some!), if they do actually monitor external commentary. (Because, as mentioned above, you don’t seem to be able to comment or participate at all.)
(By the way, does anyone know the agency behind this?)
Need a short URL for twitter? try http://url.so-smart.be/ instead of the typical tinyurl.com – this is a nice marketing idea by smart, the shortest car around. 😉
A nice new advert by Hondy, in stopmotion, using lots and lots of cars:
A card board trailer of „300“ by Panasonic – what would happen to Hollywood given the current financial crisis. It belongs to a German UGC campaign of Panasonic. At the microsite papphelden.de you can upload your own cardboard version of a Hollywood Blockbuster an win lots of prizes.
A rather cruel (viral) video, could be a little less gruesome, if you ask me. But then, some say, a good viral video needs violence, blood and disgustingness. However, they called it: „violence is no solution“ – it’s an advert for a secure e-commerce shop.
Wo ich sonst so bin...