Ripple Effect – a new book on word-of-mouth by empowerment

Martin Oetting – sorry, Dr. Martin Oetting, as of a short while ago (congratulations!), just published a reference to his newly released thesis: ripple effect (How Empowered Involvement Drives Word of Mouth). The link leads to a page with a small „social media release“, which includes a PDF with a short summary (in German), a video interview, etc.

The key question triggering this whole study was: „how can marketing leverage word-of-mouth for products and brands?“

The answer, in short: empowered involvement, by offering choice and meaning, leveraging consumer competence, allowing for real impact by the target audience. The long answer: buy the book 😉

Here is the video interview with Dr. Martin Oetting (in German):

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